What are your shipping fees?
We currently charge a $12 flat rate to all 48 contiguous US states. Currently we are unable to ship to Alaska, Hawaii, and Puerto Rico. We also offer free shipping over $100 on the subtotal (does not apply to Alaska, Hawaii, and Puerto Rico). We currently do not ship outside of the continental US nor to US territories at this time. We apologize for the inconvenience.
FREE (Order's over $100): 5-9 Business Days
$12 Flat Rate Standard: 5-9 Business Days
$25 2 Day: 2 Business Days
$35 Overnight: 1 Business Day
How long does it take to deliver?
Generally we ask 3-5 business days to pack your order, and then 3-7 business days transit time after shipment. If you ever want an update on your order, please contact us at firstname.lastname@example.org and we can give you up to date information on your order.
Standard 5-9 Business Days
2 Business Days (Orders placed on Friday for 2 day shipping will be shipped out on the following Monday.)
1 Business Day (Orders placed on Friday for overnight shipping will be delivered on the next business day.)
What's the status of my order? How do I track my order?
Once you have placed an order, you can check on its status at any time. To track your order from Boom Boom Jeans, simply email us at email@example.com and ask for a tracking update. Once an order has shipped, you will receive a shipment confirmation email that will contain your tracking information.
How do I know that my order has been shipped?
When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online.
When will my order be shipped? When will it arrive?
We ship out orders Monday - Friday, depending on volume it generally takes 3-5 business days from the date of purchase to ship an order. From there, your order will arrive according to your distance from our home sweet home here in Los Angeles CA.
You will receive an e-mail confirmation once your order has shipped.
NOTE: For consumer protection against fraud, all orders are subject for review. On occasion, this may cause a slight delay in processing your order if there are fraud flags. This can be if your billing and shipping do not match, or if you are shipping to a name other than that on your billing statement. Your patience is greatly appreciated if your package gets delayed. Should your package be flagged for fraud, a customer service representative will contact you with what it was flagged for, how long it will take before the order ships, and any other relevant information.
What's the difference between "Order Date" and "Ship Date"?
"Order Date" and "Ship Date" are not the same. Your "Order Date" corresponds to the date in which you placed the order. The ship date corresponds to the date in which your order leaves our warehouse. For example, if you place an order on Friday at 5:00pm PST, your package may not ship until after the weekend.
What countries do you ship to?
Currently Boom Boom Jeans only ships to the continental United States.
Do you ship to PO Boxes or Freight Forwarding services?
We currently are unable to ship to PO Boxes or any Freight Forwarding Service at this time. While the order may initially go through if addressed to a P.O. Box or known Freight Forwarding Service, all orders are subject to review and may be cancelled for any P.O. Box or Freight Forwarding customers.
Do you ship to APO/FPO addresses?
We here at Boom Boom Jeans support our fighting men and women in America's armed forces. As such, we absolutely ship to APO/FPO addresses to make sure our military stays fashionable even while deployed.